Coping With Difficult People Workbook - Facilitator Reproducible Guided Self-Exploration Activities
<b>Reproducible Assessments, Exercises & Educational Handouts</b><P> The <i>Coping with Difficult People Workbook</i> contains assessments and guided self-exploration activities that can be used by practitioners with a variety of populations to help participants cope more effectively with the difficult people in their lives. <P>Difficult people are everywhere. Difficult people are those who frustrate us to no end. (In fact, others may view each of us as a difficult person.) We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize hot buttons and effectiveness of communication skills. Because participants will encounter difficult people in all aspects of their lives, it is important for them to learn a way of dealing with them. <P>In this book, <i>Coping with Difficult People Workbook</i>, we teach a specific model that participants can use to build positive relationships with difficult people. <P>Each chapter of this workbook begins with an annotated Table of Contents with notes and examples for the facilitator. Each chapter contains two primary elements: <P>1) A set of assessments to help participants gather information about themselves in a focused situation,and <P>2) A set of guided self-exploration activities to help participants process information and learn effective ways of coping with the difficult people they encounter. <P>Activities are divided into four chapters to help you identify and select assessments easily and quickly: <P><b>Chapter 1: Types of Difficult People</b><br> This chapter helps participants identify and learn about the various types of difficult people they may encounter. <P><b>Chapter 2: Communicating with Difficult People</b><br> This chapter helps participants learn their strengths in communicating, and learn more effective ways of communicating with difficult people in their lives. <P><b>Chapter 3: Coping Skills</b><br> This chapter helps participants explore how well they are coping with difficult people, and learn some alternative techniques for ways to cope. <P><b>Chapter 4: Assertive Confrontation Style</b><br> This chapter helps participants explore their style in confronting difficult people, and learn effective confrontational tools and techniques.<P><b> All of the guided activities are fully reproducible for use with your clients/participants.</b>