Managing Conflict through Communication
<DIV sercontent> <DIV sercontent> <DIV sercontent> <I> <B> <P style="MARGIN: 0px"> <I>Comprehensive and accessible coverage of the study of conflict </I> </P> <P style="MARGIN: 0px"> </P> </B> </I> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. </P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">This text is available in a variety of formats – print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. </P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Learning Goals</P> <P style="MARGIN: 0px">Upon completing this book, readers will be able to: </P> <UL> <LI> <I> <B>Exercise positive conflict management and resolution skills </B> </I> <LI> <I> <B>Understand why communication is essential to interpersonal relationships </B> </I> <LI> <I> <B>Question the thoughts, feelings, and behaviors about conflict they have experienced in the past </B> </I> </LI> </UL> </DIV> <P style="MARGIN: 0px"> <I> <B> </B> </I> </P> </DIV> </DIV> <P style="MARGIN: 0px"> </P>