Managing Business & Professional Communication
<P style="MARGIN: 0px"> <B> <I>Business and Professional Communication</I> engages the reader with the most current strategies needed to effectively manage workplace communication challenges. </B> </P> <P style="MARGIN: 0px">Â </P> <P style="MARGIN: 0px">Noted as a complete text matching the unique demands of the workplace environment to student competencies, <I>Business and Professional</I> <I>Communication</I> surpasses the coverage of traditional communication books by addressing the recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture; listening, interpersonal communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; business writing; interviewing; selling; and negotiating successfully. <I>Business and Professional Communication</I> not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, using social media and technology, and other communication proficiencies vital for success in the modern workplace.</P>