How to Deal with Difficult People

How to Deal with Difficult People

<strong>How to Deal With Difficult People<br> <i>Strategies for Getting Results with the Hard-to-Handle People in Your Life.</i></strong><br><br> This program takes a long, hard and often lighthearted look at what you can do to deal with the people who seem to delight in making your life miserable. Learn to co-exist with all kinds of difficult people — from know-it-alls to bullies, backstabbers and more — and free yourself from their grip.<br><br> Through stimulating presentation and entertaining role-plays, you'll learn:<br> * How difficult people think, what they fear, why they do what they do<br> * Specific strategies proven to get cooperation from all types of difficult people<br> * How to be less of a target for negative behaviors<br> * Communication techniques that bring out the best in everyone you deal with<br><br> Don't spend another moment fuming, speechless, or tongue-tied. Learn how to handle difficult people once and for all. You'll feel better about them — and yourself.