First Things Fast: A Handbook for Performance Analysis (Essential Knowledge Resource (Hardcover))
<p>The world of learning and performance has changed significantly since the first edition of <i>First Things Fast</i> was published more than a decade ago. This thoroughly revised and updated second edition of the best-selling classic recognizes a world chock-full of technology, economic strains, and opportunities. How do learning and performance professionals plan in this shifting context? How do they take advantage of new human and Internet-based resources? How do they bring their recommendations forward and add more value, no matter where they work? These questions are addressed throughout this new edition.</p> <p>This important resource is a practical guide that is filled with job aids, design templates, and examples offering step-by-step guidance to the basics of performance analysis.</p> <p>This new edition includes:</p> <ul> <li>New questions and templates that reflect the shift of learning and support from the classroom to the workplace, and the blends that provide learning and support in both environments</li> <li> <p>Fresh approaches for using wikis, blogs, and online surveys to gather information</p> </li> <li> <p>Innovative ideas for tapping into the power of social networking and the possibilities presented for analysts</p> </li> <li> <p>Information on the critical link between analysis and evaluation and new guidelines for both activities</p> </li> <li> <p>A wealth of new illustrative case examples</p> </li> <li> <p>Insightful commentaries from successful leaders in the field who explain how they use analysis to advance individual and organizational strategy</p> </li> </ul> <p>"Allison Rossett combines thought leadership for the profession with practical guidance. This book, the second edition of a classic in the field, is filled with proven practices and ready-to-use tools making this a resource you'll use frequently."<br /> —<b>Dana Gaines Robinson</b>, Coauthor, Performance Consulting and Strategic Business Partner</p> <p>"What I appreciate about this book is that it is a straightforward, practical guide to planning, and it embraces new technology and the convergence of learning and work."<br /> —<b>Nancy J. Lewis</b>, Vice President and Chief Learning Officer, ITT Corporation</p>