Tongue Fu!®: Get Along Better With Anyone, Anytime, Anywhere
Would you like to know what to do and say when:<br /><br />* people are being unfair, unkind or inappropriate?<br />* you have to say no or give bad news?<br />* someone is blaming you for something that's not your fault?<br />* customers are complaining?<br />* co-workers are gossiping and spreading untrue rumors?<br />* kids are out of control?<br />* your boss or spouse is a bully?<br />* you're about to lose your cool and say something you'd regret?<br /><br />If you answered yes to any of the above questions; you're in the right place.<br /><br />Isn't it ironic? We're taught math, science and history in school -<br />we're not taught how to deal with difficult individuals - without<br />becoming one ourselves. We're not taught how to keep rude, angry,<br />aggressive people from ruining our day (life)!<br /><br />In these stressful times, it's more important than ever to learn how<br />to think before we speak so our communications lead to cooperation,<br />not conflict.<br /><br />This book introduces EXACTLY what to say and do when dealing with<br />people who are upset, unreasonable or not treating you with the<br />respect you want, need and deserve. It also teaches how to model<br />gracious, diplomatic, pro-active communication so people are motivated<br />to respond in kind.<br /><br />Discover for yourself why Tongue Fu!® has been taught around the world<br />for hundreds of organizations including NASA,Boeing and the U.S.<br />Embassy in London, and why it's been featured or favorably reviewed in<br />Investors Business Daily, Readers Digest, Foreign Service Journal,<br />Publishers Weekly and Washington Post.<br /><br />Never be tongue-tied or tongue-twisted again.<br /><br /> With Tongue Fu!®, you'll learn how to stand up for yourself and hold<br />bullies accountable for their unacceptable behavior. And, you'll learn<br />how to turn resistance into rapport so you get along better with just<br />about anyone, anytime, anywhere.