Thomas-Kilmann conflict mode instrument

Getting to Yes: Negotiating Agreement Without Giving In

The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict

Joining Together: Group Theory and Group Skills (11th Edition)

Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy

Teams: A Competency Based Approach

Introduction to conflict management: Improving performance using the TKI

Social Conflict: Escalation, Stalemate, and Settlement (3rd Edition)

The Mediation Process: Practical Strategies for Resolving Conflict

Essentials of Negotiation (Irwin Management)

X-teams: How to Build Teams That Lead, Innovate and Succeed