The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
<p> This companion guide to the bestselling <i>The Six Sigma Way</i> focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma―measuring performance, improving quality and saving millions in the process. </p> <p> <i>The Six Sigma Way Team Fieldbook</i> is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts†and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level―just 3.4 defects per million; and much more. </p> <p> * Includes dozens of data-gathering forms and Six Sigma tools and worksheets<br> * Describes key improvement methods in a concise “how-to†format with checklists and tips<br> </p>