The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors
The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. <I>The Root Cause Analysis Handbook</I> presents a walkthrough example that illustrates the method and shows how to implement it.<BR><BR>Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.<Br><Br>The need for clear documentation on dealing with problems makes this book especially valuable for quality managers, engineers, safety managers, and teams implementing the ISO or QS standards. Written in a simple, user-friendly style, you will grasp the core concepts quickly and begin applying them to your work.