The Memory Jogger 2 (Second Edition)

The Memory Jogger 2 (Second Edition)

The Memory Jogger II is now updated to include examples by todays companies succeeding with the tools. We have also included an in-depth case study from an on-line retailer.<br /><br />This Second Edition Pocket Guide uses GOAL/QPC's detailed graphics and easy-to-understand text and icons to describe what the tools are, why they're used, and how to use them.<br /><br />Critical tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger 2 (Second Edition) contains all the tools found in the first edition of the Memory Jogger II, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study.<br /><br />Listed below are a few of the companies that contributed information for new tool examples and illustrations: (listed in order of the company name)<br />- AT&T Technologies<br />- Australian Army<br />- Concord Hospital<br />- Cook Children’s Health Plan<br />- Greenville Hospital System<br />- Hewlett-Packard<br />- Holy Spirit Hospital - Marvin Windows and Doors<br />- MI-LIFE<br />- Nevada Power<br />- PC Precision Engineering<br />- Service Nova Scotia<br />- Wesley Spectrum Services<br />- Xerox<br /><br />Features: 23 Valuable Management and Planning, and Quality Control Tools<br /><br /> - New Zing Wear case study<br /> (Written by Lisa Boisvert, BCLearning.com<br /> Reviewed by David Shields, Wal-Mart Stores, Inc.)<br /> - Expert tips<br /> - Storyboarding case study of 7-step model<br /> - Team guidelines<br /> - Tool selector chart, Quick tool finder<br /> - Fully indexed for quicker access<br /><br />Tools:<br />- Activity Network Diagram<br />- Affinity Diagram<br />- Brainstorming<br />- Brainwriting<br />- Cause & Effect/Fishbone<br />- Check Sheets<br />- Control Charts<br />- Data Points<br />- Flowchart <br />- Force Field Analysis<br />- Histograms<br />- Interrelationship Digraph<br />- Matrix Diagram<br />- Multivoting<br />- Pareto Chart<br />- Prioritization Matrices<br />- Problem Solving Model<br />- Process Capability - Radar Chart<br />- Run Chart<br />- Scatter Diagram<br />- Team Guidelines<br />- Tree Diagram<br />- Process Decision<br />- Program Chart<br />- Nominal Group Technique<br />- Zing Wear Case Study<br /><br />