The Complete ITIL Guide: From Beginner to Pro in 1 hour!

The Complete ITIL Guide: From Beginner to Pro in 1 hour!

<h2> The Complete ITIL Guide: From Beginner to Pro in 1 hour!</h2> <br /><b>SPECIAL OFFER - OVER 50% DISCOUNT</b> <br /><b>LIMITED TIME ONLY $2.99! (Regularly priced: <s>$5.99</s>)</b> <br /><br />ITIL used to be known as simply the Information Technology Infrastructure Library. Today, it pertains broadly to a group of measures under the umbrella category IT Service Management (ITSM). This category is about making the IT services aligned with business needs. Five major volumes constitute the published ITIL series with each volume tackling a different stage of ITSM. ITIL is the foundation of the ISO/IEWC 20000, the gold standard for managing IT service that was established by the International Service Management. <br /><br /><b>In this book you will learn about:</b><br /><br /><br /><li>Background</li><br /><li><b>Service Strategy - Customer Needs and Organizational Goals</b></li><br /><li>Service Design - Build and Enhance Competencies</li><br /><li><b>Service Transition - Planning to Meet Business Goals</b></li><br /><li>Service Operation - Providing Services in Supported Environments</li><br /><li><b>Continual Service Improvement - Enhancing the Services</b></li><br /><li><b>Overview of ITIL v2</b></li><br /><li>Related frameworks</li><br /><li><b>Certification</b></li><br /><li>Organizations</li><br /><li>Tools</li><br /><li><b>Criticisms</b></li><br /><br /><h2>And a lot more!</h2><br /><br /><h2>Scroll Up and Try It Today!</h2><br />