Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company's Performance Using Global Best Practice
A new update of the classic text on benchmarking<br /> <br /> Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available.<br /> <br /> Topics include:<br /> * <br /> <br /> Stimulating business improvement with benchmarking<br /> * <br /> <br /> Linking Six Sigma to strategic planning and benchmarking<br /> * <br /> <br /> Understanding the essence of process benchmarking<br /> * <br /> <br /> Making statistical comparisons in benchmarking<br /> * <br /> <br /> Applying benchmarking results for maximum utility<br /> * <br /> <br /> Reviewing lessons learned from old case studies<br /> * <br /> <br /> Conducting a strategic benchmarking study<br /> * <br /> <br /> Performing an operational benchmarking study<br /> * <br /> <br /> Mainstreaming benchmarking into strategic planning<br /> * <br /> <br /> Creating a sustainable benchmarking capability<br /> * <br /> <br /> Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources