Serious Performance Consulting According to Rummler

Serious Performance Consulting According to Rummler

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Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: <ul> <li>Find a viable critical business issue and establish how a project's success will be evaluated.</li> <li>Use a conceptual performance analysis framework to generate hypotheses for gaps in results.</li> <li>Establish the difference between "is" and "should" performance and the find the cause behind it.</li> <li>Specify a solution set that addresses all significant factors that affect the gap in results.</li> </ul> <p>"The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience."<br /> ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa</p> <p>"No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft."<br /> ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning</p>