Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale

<b>Praise for <i>Selling Luxury</i></b> <p>"Geneviève and Robin have brought together their talents to create a book that gives all Sales Ambassadors the fundamentals in selling and building customer loyalty."<br /> —<b>Hamida Belkadi</b>, CEO, De Beers Diamond Jewellers, USA</p> <p>"Selling Luxury is filled with ways of exceeding each client's expectations through offering a service that surprises and delights."<br /> —<b>Aaron Simpson</b>, Group Executive Chairman, Quintessentiall</p> <p>What does it take to sell high-end luxury creations to the richest clients in the world? In <i>Selling Luxury</i>, Robin Lent and Genevieve Tour, with thirty years of combined experience, share their savoir-faire. You'll also pick up tips from multi-million dollar luxury sales professionals who will help you understand the complexities of the universe of luxury. <i>Selling Luxury</i> will show you how a salesperson can acquire Sales Ambassador status by offering the impeccable service associated with the world's most prestigious brands.</p>