Scale Development: Theory and Applications (Applied Social Research Methods)
Survey Methodology (Wiley Series in Survey Methodology)
Handbook of Practical Program Evaluation (Essential Texts for Nonprofit and Public Leadership and Management)
Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method
Asking Questions: The Definitive Guide to Questionnaire Design -- For Market Research, Political Polls, and Social and Health Questionnaires (Research Methods for the Social Sciences)
Confirmatory Factor Analysis for Applied Research, Second Edition (Methodology in the Social Sciences)