Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series)

Return on Investment in Training and Performance Improvement Programs (Improving Human Performance Series)

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The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.<BR id="CRLF"><BR id="CRLF"><BR id="CRLF">Jack Phillips has composed user-friendly ROI calculations, plus: <BR id="CRLF">*ten post-program data collection methods <BR id="CRLF">*ten strategies for determining the amount of improvement that is directly linked to training programs <BR id="CRLF">*ten techniques for converting both hard and soft data to monetary values <BR id="CRLF"><BR id="CRLF">'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. <BR id="CRLF"><BR id="CRLF">The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.