Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance

Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance

<p><b>The new edition of Harold Kerzner's bestselling book on measuring project management performance</b></p> <p>With today's complex projects, increased stakeholder involvement, and advances in computer technology, metrics and key performance indicators (KPIs) have become increasingly integral to informed decision-making and effective project management.</p> <p><i>Project Management Metrics, KPIs, and Dashboards, Second Edition</i> helps functional managers gain a thorough grasp of what metrics and KPIs are and how to use them, as well as an understanding of different dashboard types, design issues, and applications. Closely aligned with PMI®'s <i>PMBOK® Guide</i>, this new edition features:</p> <ul> <li>New content on topics ranging from customer relations management and project oversight to agile and SCRUM metrics, as well as metrics, pitfalls, and myths</li> <li>An emphasis on value, including an in-depth discussion of value-driven metrics and value-driven KPIs</li> <li>Full-color screen shots showing dashboards from some of the most successful project management companies</li> <li>PowerPoint slides and a test bank for use in seminar presentations and courses</li> </ul> <p>This book allows functional managers to bolster their awareness of what good metrics management really entails today—and be armed with the knowledge to measure performance more effectively.</p> <p>(PMI and PMBOK are registered marks of the Project Management Institute, Inc.)</p>