Microsoft Dynamics CRM Unleashed 2013

Microsoft Dynamics CRM Unleashed 2013

<P style="MARGIN: 0px"> <I>Microsoft Dynamics CRM 2013 Unleashed </I>presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing both cloud and on-premise based versions of Dynamics CRM.</P> <P style="MARGIN: 0px">Leading Dynamics implementer Marc Wolenik fully covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online Fall €13, and many features first introduced in Microsoft€s €œPolaris€ and Update Rollup 12.</P> <P style="MARGIN: 0px">You€ll find thorough coverage of Dynamics€ revamped €œFlow€ interface and advanced cross-platform mobile client support. Extensive new coverage also includes: Business Process Flows, Portable Business Logic, reporting and forms improvements, server-side email synchronization, MarketingPilot, NetBreeze, Yammer, and much more.</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Drawing on extensive insider knowledge, Wolenik presents proven best practices and pitfalls to avoid in using every significant Dynamics CRM 2013 capability€“<I>information available in no other book</I>.</P> <P style="MARGIN: 0px">Marc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Customer Relationship Management Competency Partner that specializes in delivering <br>Microsoft Dynamics CRM/xRM solutions for companies of all sizes. Learn from experience and dive deep into CRM technologies that cross almost every industry and vertical. His books include <I>Microsoft Dynamics CRM 2011 Unleashed</I>, <I>Microsoft CRM 4 Unleashed</I>, and <I>Microsoft CRM 4 Integration Unleashed</I>.</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Detailed information on how to€¦</P> <P style="MARGIN: 0px"> </P> <UL> <LI> <DIV style="MARGIN: 0px"> €‚Compare on-premise and cloud versions of Dynamics CRM, make your best choice, and deploy painlessly</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Use the advanced configuration and customization options that offer you the most value</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Take full advantage of Dynamics CRM€s new flow interface and productivity shortcuts</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Learn about new add-on features for Dynamics, including MarketingPilot, NetBreeze, and Yammer</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Personalize dashboards, activities, calendars, data import/export, and more</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Manage leads, opportunities, accounts, contacts, marketing lists, collateral, campaigns, quotes, orders, and invoices</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Integrate schedules, cases, contacts, and product/service information</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Build powerful automated workflows, processes, and complete solutions</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Deliver CRM applications to smartphones and tablets, including iOS devices</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Provide watch lists, automatic alerts, and other sales help through InsideView Social Insights</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Extend Dynamics CRM with custom plug-ins and add-ons</DIV> </LI> <LI> <DIV style="MARGIN: 0px"> €‚Integrate Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Visual Studio, and .NET Framework</DIV> </LI> </UL> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">ON THE WEB:</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Download all examples and source code presented in this book from <br>informit.com/title/9780672337031 as it becomes available</P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px"> </P>