Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work (Wiley and SAS Business Series)
Get your organization's expertise out of its silos and make it flow-with lessons from over a decade of experience <p>Looking at knowledge management in a holistic way, <i>Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work</i> puts the proper emphasis on non-technical issues. As knowledge is deeply connected to humans, the author moves away from the often overused and therefore burned-out term "knowledge management" to the better-suited term "knowledge flow management."</p> <ul> <li>Provides lessons learned and case studies from real experience</li> <li>Discusses key knowledge flow components, success factors and traps, and where to start</li> </ul> <p>Covering topics such as the power of scaling, internal marketing, measuring success, cultural aspects of sharing, and the role of Web2.0, <i>Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work</i> allows you to stay up-to-date with today's knowledge flow management, and implement best practices to position your organization to take advantage of all of its assets.</p>