Managing Business and Professional Communication (2nd Edition)

Managing Business and Professional Communication (2nd Edition)

<P style="MARGIN: 0px"><B><I>Business and Professional Communication</I></B><B> provides the reader with the strategies they need to effectively manage communication challenges in the workplace. </B></P> <P style="MARGIN: 0px"> </P> <P style="MARGIN: 0px">Tailoring relevant communication concepts to the unique demands of the workplace environment, <I>Business and Professional</I> <I>Communication</I> surpasses the coverage of traditional communication books to address the most recent surveys of expected workplace competencies: exhibiting leadership; managing organizational culture, communication style differences, and conflict; dealing with difficult people; improving diversity and intercultural communication; and interviewing, selling, and negotiating successfully. <I>Business and Professional Communication</I> not only prepares the reader for relevant, informative, and persuasive public presentations in the workplace, but also prepares them for managing cultural diversity, sales, customer-service, audits, briefings/reports, team-building, and other communication proficiencies vital for success in the modern workplace.</P>