Managing Business Process Flows
A structured, data-driven approach to understanding core operations management concepts.<br> <br>Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. <br> <br>The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice.<br> <br>