Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions
Product Description
Key Element Guide ITIL Continual Service Improvement: Aligned to the 2011 Editions
The 'Key Element Guide Continual Service Improvement' provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. <P>Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement.
Technical Specifications
You might also like
Key Element Guide ITIL Service Operation
Key Element Guide Itil Service Transition: Aligned to the 2011 Editions
Key Element Guide ITIL Service Strategy
Key Element Guide ITIL Service Design (Best Management Practice)
Release, Control And Validation Intermediate Capability Handbook
Operational Support And Analysis ITIL Intermediate Capability Handbook
Service Offerings and Agreements ITIL 2011 Intermediate Capability Handbook (Single Copy)
Planning, Protection and Optimization: ITIL 2011 Intermediate Capability Handbook (Single Copy)
ITIL Service Operation (Best Management Practices)
Passing Your ITILl Foundation Exam: 2011 (Best Management Practice)