Juran's Quality Handbook: The Complete Guide to Performance Excellence
<h4>The definitive quality management compendium--revised for the first time in a decade</h4> <p>For more than 50 years, <i>Juran's Quality Handbook</i> has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process. <p><i>Juran's Quality Handbook</i>, sixth edition covers:<ul> <li>Leadership--what everyone needs to know about managing for superior quality and results <li>Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more <li>Industry applications--effectively applying quality management <li>The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization <li>Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system</ul>