ITIL For Beginners: The Complete Beginner's Guide to ITIL

ITIL For Beginners: The Complete Beginner's Guide to ITIL

<h2>ITIL, Made Simple!</h2><br><i>A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL®). Welcome to ITIL® simplified! </i><br><br>For over two decades ITIL® has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business. ITIL® best-practices have helped business better manage IT assets, cut costs, provide better customer service, improve internal communications and much more. A cottage industry has emerged offering formal ITIL® trainings and certifications. <br><br>IT professionals with ITIL® know-how enjoy a preferred status among hiring managers and executives. Meanwhile, ITIL® consultants regularly show up at the doorsteps of business across the globe committed to revamping underperforming, uncommunicative and non-service oriented IT departments. <br><br> ITIL® For Beginners breaks this robust IT framework down into its five core lifecycle phases and reviews the processes, sub-processes, and evaluation metrics (KPIs) associated with each phase. This beginner-friendly text is easy-to-read and fully accessible to ITIL® newcomers. For IT professionals already familiar with one or more of ITIL®’s lifecycle phases, this book will provide a breadth of context for ITIL®’s summary-level functioning and may be used as a decision-making aid for those considering an in-depth study or certification in a certain area of ITIL®. <br><br><b>ITIL® For Beginners was reviewed and licensed by Axelos, the government-sponsored publisher of ITIL®.</b> We at ClydeBank Technology, the publishers of ITIL for Beginners, are grateful and excited to be sharing our work on this interesting subject here on Amazon and across a multitude of other distribution channels. <br><br><h2>You'll Learn...</h2><ul><li>The history and inspirations for ITIL®</li><li>How ITIL® can directly improve the experiences of employees, managers, partners, and customers</li><li>The mistakes commonly made by beginners when implementing ITIL</li><li>All of the ITIL Life Cycle Phases, Processes, Sub-Processes, and formal KPIs</li><li>ITIL®’s real-world application in IT and business</li></ul><br><br><h2>Scroll Up To The Top Of The Page And Click The Orange "Buy Now" Icon On The Right Side Right Now!</h2><br>ClydeBank Media LLC<br>All Rights Reserved