Headset Buddy Cisco Agent Buddy Training Switch | Dual RJ9 Headset Y Splitter Cable (HM-RJ9Cisco)

Headset Buddy Cisco Agent Buddy Training Switch | Dual RJ9 Headset Y Splitter Cable (HM-RJ9Cisco)

• Dual control with 2 mute buttons. Compact for storage when not in use.
• Listen-in only or train/take over call
• Works with wired or wireless headsets or a mix
• Use with a variety of headsets
• Works with Cisco Phones ONLY. Perfect for Call Centers using Cisco Phones.

<p>Side-by-side training is a key ingredient of any call center training program. This has just got easier with the introduction of a small headset adaptor. The Agent Buddy Training Switch makes side-by-side training easy to achieve. There are two separate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.</p> <br> <p><b>Compatibility</b></p> <p><em>This list is not all inclusive. Please look up the specifications on your specific phone to see if it has a RJ9, RJ10, or RJ22 headset jack. If the Headset Buddy doesn't work with a model on this list we will be happy to refund 100% of your purchase plus pay for return shipping</em>.</p> <br><p><strong>Incompatible Cisco phones:</strong></p> <p>Only compatible with Cisco and Ativa phones. Will not work with Polycom, Aastra, Nortel, and most other phones. Will not work with Cisco handset plug or RJ11 jack (wall jack).</p> <p>Cisco 7902, 7905, 7910, 7911, 7912, 7920, 7921</p> <br> <p><strong>Compatible Cisco Phones:</strong></p> <p>Cisco IP phone headset jack for models: 6921, 6941, 6961, 7931G, 7940, 7941G, 7942G, 7945G, 7960, 7961, 7961G, 7962G, 7965G, 7970, 7971, 7971G, 7975, 7975G, 7985, 7985G, 8941, 8945, 8945G, 8961, 8961, 9951, 9971, 12VIP, 30VIP, CTS 500</p> <br> <p><strong>Please let us know if you find more compatible phones or incompatible phone models.</strong></p>