Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations
American Journal of Nursing 2010 Book of the Year Award Winner! <br /> <br />Is it possible to create a positive workforce in negative times? <br /> <br />Yes, it is, says speaker, strategist, and consultant Liz Jazwiec, RN. But first you have to get real about how tough a job in healthcare really is. About the negative things you and your staff members do to make it even tougher. <br /> <br />In her book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style -after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace. (Hint: better patient service, improved efficiencies and lower employee turnover all make the list.) <br /> <br />Funny, inspiring and relatable, Eat THAT Cookie! is packed with realistic, down-to-earth tactics leaders can use right now to infuse positivity into their culture. <br /> <br />Readers will learn: <br /> <br />Why hokeyness - in the form of giant smiley face cookies and no-negativity days - actually works. <br />How to decree and enforce mandatory fun so that it s really, well, fun <br />Guidelines for doing celebrations the right way <br />Strategies for dealing with queens, poisoners, complainers and other problem people <br />How not to succumb to process paralysis <br />Why victim thinking is so destructive, and how to eliminate it from the organization <br />How to stop judging shoe-heel smashers, pants unzippers, and other irritating patients <br /> <br />Put the tips in Eat THAT Cookie! into practice, you ll be amazed by the rapid improvements you see in your organization - in terms of energy, focus, productivity and yes, happiness.