Critical Incident Management
<P>Terrorism threats and increased school and workplace violence have always generated headlines, but in recent years, the response to these events has received heightened media scrutiny. <STRONG>Critical Incident Management: A Complete Resource Guide, Second Edition</STRONG> provides evidence-based, tested, and proven methodologies applicable to a host of scenarios that may be encountered in the public and private sector.</P> <P></P> <P>Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies and critical incidents efficiently and effectively, this volume explores:</P> <P></P> <UL> <P> <LI>The phases of a critical incident response and tasks that must be implemented to stabilize the scene</LI> <LI>Leadership style and techniques required to manage a critical incident successfully</LI> <LI>The National Incident Management System (NIMS) and the Incident Command System (ICS)</LI> <LI>Guidelines for responding to hazardous materials and weapons of mass destruction incidents</LI> <LI>Critical incident stress management for responders</LI> <LI>Maintaining continuity of business and delivery of products or services in the face of a crisis</LI> <LI>Roles of high-level personnel in setting policy and direction for the response and recovery efforts</LI> <P></P></UL> <P></P> <P>Augmented by Seven Critical Tasks™ that have been the industry standard for emergency management and response, the book guides readers through every aspect of a critical incident: from taking initial scene command, to managing resources, to resolution, and finally to recovery and mitigation from the incident. </P> <P></P> <P>The authors’ company, BowMac Educational Services, Inc., presently conducts five courses certified by the Department of Homeland Security. These hands-on "Simulation Based" Courses will prepare your personnel to handle any unexpected scenario. For additional information contact: 585-624-9500 or [email protected].</P> <P></P>