Case Studies for Organizational Communication: Understanding Communication Processes

Case Studies for Organizational Communication: Understanding Communication Processes

Case studies offer students the opportunity to explore critical incidents and develop effective strategies for resolution. Featuring the exclusive, real-life case studies of top communication scholars, <em>Case Studies for Organizational Communication: Understanding Communication Processes,</em> Third Edition, employs a unique applied approach that allows students to use their knowledge of organizational communication to analyze typical organizational problems.<br> <br> Edited by Joann Keyton and Pamela Shockley-Zalabak, the book includes a variety of open-ended cases that encourage lively classroom discussions. This format also provides instructors with greater flexibility in connecting case assignments to their primary text.<br> <br> Now in its third edition, the book is enhanced by an updated companion website (www.oup.com/us/keytonshockley) featuring instructor resources and case studies from previous editions. Two new sections--"Organizations and Their Stakeholders" and "Organizational Crisis"--and twenty-one new readings address a variety of issues, including organizational technology, teamwork and group processes, decision-making and problem-solving, and diversity.<br> <br> A flexible supplement covering a broad range of contexts and situations, <em>Case Studies for Organizational Communication,</em> Third Edition, is an essential resource for helping students devise successful communication strategies.<br>