Business Writing Essentials: How To Write Letters, Reports and Emails
<h2>Write business letters, reports and emails faster and more accurately</h2><br />In <b>Business Writing Essentials</b> you learn the secrets of great business writing to impress your boss and keep your customers happy! <br /><br />You get:<br /><ul> <li> Templates for the most common business situations </li> <li> Guidelines for accurate punctuation, spelling and layout </li> <li> Easy-to-follow advice for correct style and tone</li> </ul> <br />Plus... all the phrases you need for everyday correspondence at your fingertips.<br /><br />This book is packed with hundreds of examples and dozens of ready-to-use letter and email templates covering:<br /><ul> <li> Asking for advice </li> <li> Asking for clarification </li> <li> Asking for confirmation </li> <li> Asking for information </li> <li> Autoresponders </li> <li> Bad news and threats </li> <li> Booking a hotel room </li> <li> Complaining and apologising </li> <li> Condolence </li> <li> Confirming orders and prices </li> <li> Giving information </li> <li> Good news </li> <li> Invitations </li> <li> Making an appointment </li> <li> Making requests </li> <li> Replying to requests </li> <li> Sales offers </li> <li> Thank you letters </li> </ul> <br /><h2> Who is this book for?</h2><br /><b> Business Writing Essentials</b> is ideal for anyone who needs to improve their business writing skills quickly and easily. Both American and British spelling and punctuation are included.