Business Letter Handbook
<i>With hundreds of ready-to-use model business letters that you can adapt for your own business correspondence!</i><BR><BR>These clear, easy-to-follow sample letters cover the most important type of business correspondence:<ul><li>Proposals and requests for bids or information</li><li>Claims, complaints, and policy statements</li><li>Sales and solicitation letters</li><li>And many more!</li></ul> They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across—and get results you want.<BR><BR><b>Effective phrases • Clear terminology • Proper format</b>