Automotive Service Management (Pearson Automotive Series)
<p style="margin:0px;"> <i>For courses in automotive principles.</i> </p> <p style="margin:0px;"> </p> <p style="margin:0px;"> <b>Complete guide to managing an automotive repair business, for both the novice and the professional</b> </p> <p style="margin:0px;"> <i> <b>Automotive Service Management: Principles into Practice</b> </i> is the most comprehensive text available to address the wide range of skills and knowledge needed to successfully manage or own an automotive repair business. Conversational and full of real-world examples, the text builds from basic knowledge of the industry and fundamental organizational and communication skills up through advanced leadership, planning, and human resource management.</p> <p style="margin:0px;"> </p> <p style="margin:0px;">The <b>3rd edition</b> includes the most up-to-date guidance on leadership, industry skill sets, and practical applications, plus a sample ASE C1 Service Consultant Test to help students prepare for success on this certification exam.</p>